Ebook Download ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
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ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Ebook Download ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
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Product details
Paperback: 110 pages
Publisher: ClydeBank Media LLC; 1 edition (May 19, 2016)
Language: English
ISBN-10: 1945051086
ISBN-13: 978-1945051081
Product Dimensions:
6 x 0.2 x 9 inches
Shipping Weight: 5.6 ounces (View shipping rates and policies)
Average Customer Review:
4.2 out of 5 stars
49 customer reviews
Amazon Best Sellers Rank:
#456,295 in Books (See Top 100 in Books)
For my own satisfaction of credibility I will mention that I work for a computer company doing Information technology and engineering work. I found this book thinking “Oh there isn’t going to be anything impressive in here.†But boy was I wrong. This book goes on to explain the applications of business influence in the field of Information Technology work and why it’s useful. It helps to really define what we do and can even help us understand things about the field that others may not have known or even thought to know. I did like the fact that the author also kicked in not only the historic factor in explaining the previous companies that had influence over the technology world. But also explained the reality of how expansive the Technology spectrum really is and how it’s incredibly difficult to just follow one path. Admiringly, the book provides a wealth of knowledge and would suffice to any modern day tech user. At the same time though this is a “Quick Start†guide and typically that title alone would draw in any new comers to show interest in this sort of thing. Unless you worked the field and had experience you would have no idea what a lot of this stuff was. I wish that there was a glossary including abbreviations of Software and Hardware and categorize different aspect rather than trying to tie everything together. At that point it simply becomes too cluttered to understand. Like I said, if you are already in this line of work this book will do you wonders otherwise you are going to need to take a lot of time trying to do your own research and get a basic understanding of many of the different phrases and context used in this book. Now, I must show my great appreciation to those who allowed me to collect on this wealth of knowledge and a deep discount for the purpose of review. Otherwise I hope you all enjoy this book and inclined to take foot in a different world of Technology. Please let me know if this review was helpful, So that I know if I need to improve and comment to help me do such! Thank you and Enjoy!
Quick hit of high level basics. Worth the kindle price and no regrets. If you need to get your arms around what it means in an afternoon, this will help.
Best book available for Tech Heads!
Good quick overview of ITSM.
This source includes very good brief of ITIL. It has all sections shortly and clearly. When I read this, I easliy settled my mind about ITIL
Very disappointed by this book, just a bunch of generalities with nothing of value.Spend your money and time on any other title.
Ordered this on a whim really but it is written well enough and does bring several good points into question. I think there could be a way of making it a little more interesting but then again you cant spice this up too much I have not finished it yet but will come back to add some more to this reviewI have received this product for free or cheap and i am in no way obligated to leave a good review. This review is by my choice and is my true and honest opinion.My thoughts and criteria for products I review: (Amazon’s Rating Criteria in Parentheses)1 star (I hate it!): Feel it's a waste of money. Will never use it again. Would never recommend. Not safe to use. Either throw away or return it.2 star (I don’t like it): Don't like it and wouldn't use it again, but may still have at least 1 positive thing about it.3 star (It’s ok): Product has both positives and negatives, and I may or may not continue using it. Someone else may like it more and is potentially still worth purchasing.4 star (I like it): Item as described in functionality purpose and quality. May have 1 or 2 things I don't care for or would change, but not big issues. Would recommend if asked, but wouldn't say I love it.5 star (I love it!): Practically perfect. Nothing lacking in functionality or quality. Love love love it and would not only recommend, but would purchase for others and continue to purchase for myself.
Good book if it is your first time you hear ITSM. Still little bit messed and well ... the inside of this book could be written on 15 pages that would be worth reading.
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